Just want to share these TIPS that I read from a journal (Cal.Society of CPA’S march-April 2008 edition) and this is worth reading it.
10 TIPS for Dealing with Difficult People
While you can’t avoid difficult people or change them, you can avoid being their victim.
1. Recognize the difficult people around you. Identify what their behaviors are and understand it’s not about you. You just happen to be the one in their range.
2. Slow Down and assess the situation. If you let your emotions take hold, you’re just helping them drive you crazy.
3. Set high goals for your behavior and keep them in mind when you’re dealing with difficult people.
4. Take action. No matter what, the situation will not change unless you do something. Make sure that the co-worker knows that you don’t like the behavior and that you will take it to a higher authority if needed.
5. Keep your self esteem and professionalism intact. Do not sink to their level of behavior. Don’t gossip about them, bad mouth them or send threatening letters.
6. Do not let the problem fester . People hate conflict so much that they clam up and hold it inside. Bad idea. Take assertive and positive action as soon as possible.
7. Analyze your choice of action. In every situation there may be many options. Spend sometime away from this person and develop as many alternatives as possible to see which one presents the best response.
8. Bad bosses are a fact. They can be nitpickers, arrogant, controlling, or just palin difficult and we have to learn to get along with them. Putting them on the defensive is never a good idea. Pick the most relaxed time and place to talk to them.
9. Be the one to approach the difficult person first. With assertive language and a positive attitude, you may be able to restore harmony.
10. Agree to disagree. No matter how difficult these people maybe , they may have some really good ideas. Find something to appreciate about them and be clear with them and with yourself—it’s okay to disagree.
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I agree with you Esther.. Everyone has a different sense of humor.. Kaya sana when we blog isipin muna natin kung may pinatatamaan tayo..
this is so true Alma, you meet all sort of people, either in person or via internet, and kailangan lang ay to be respectful and common decency when you talk to people or when we blog, think how the other people will take it, think of what were going to say or write before we do it………………………
Dear All Readers,
Here’s are 3 Kinds of Difficult People to deal with:
http://www.ayurveda.com/online%20resource/constitution.pdf
dave